IC
InboxCue

Security & data handling

Trust is a product feature, not an afterthought. Here is what InboxCue does — and what it never does.

Mailbox access

  • OAuth with Gmail and Microsoft 365 — we never see or store your password.
  • You pick which folders and how far back to sync (30, 90 or 365 days).
  • You can disconnect a mailbox at any time. Synced data is deleted on disconnect.

Storage

  • Encrypted at rest and in transit.
  • We store cleaned message text, basic metadata (from / to / subject / date) and AI summaries.
  • Attachments are not stored unless you explicitly attach them to a topic.

AI use

  • Your emails are used only to generate your briefs and answers.
  • They are never used to train AI models.
  • Every AI answer cites the original email source so you can verify.

Deletion & audit

  • Delete synced mailbox data and close the account from settings — irreversible, complete.
  • Sync events, brief generation and access are logged for audit.

Found a security issue?

Email security@inboxcue.com with details. We respond within 48 hours.